What do I have to do?
Check a short list of facts, like your hours and services. We do the rest: the web address, the hosting, the padlock, and switching it on.
How does the free month work?
It comes with monthly plans. You add a card when you say yes, and nothing is charged for the first month. We email you before the first charge. Cancel before then and you pay nothing. Yearly plans are paid up front at 10 months' price, with no free month, and you have 30 days to change your mind for a full refund.
Can I leave?
Any time, no questions. A monthly plan runs to the end of the month you have paid for, then stops. A yearly plan is refunded in full if you cancel within 30 days of paying. If we registered a new domain for you in that time, we keep what it cost to register, and the domain is yours. After 30 days there is no refund: your site stays up to the end of the year you paid for, and you can turn off renewal any time.
Will a cheaper plan cut my site down?
No. Whatever we showed you is what you get, on any plan, Starter included. The page counts are room for new pages you ask for later.
What about my web address?
Keep the one you have: it stays where you bought it, and we connect it to your new site, on any plan. On Standard and Plus, if you don't have one, we register a new one for you and pay the renewal. We only move a domain into our account if you ask us to. Starter can also run at yourname.stryv.host.
Do you look after my Google listing?
On Standard and Plus, yes. We set up your Google Business Profile if you don't have one yet, and keep it updated with your changes. Google asks you to verify a new profile once, and we help you do it.
Can I have a contact form or online booking?
A contact or quote form comes with Standard, and up to three with Plus, sent straight to your inbox. For booking, payments or a shop, ask us: STRYV Creative builds those too.
I already have a website. Can you just host it?
Yes, if it is plain files: HTML, CSS, JavaScript, images, fonts and PDFs. Upload it as a ZIP, we check it and a person approves it, then we serve it at your own domain for $15 a month, or $150 a year. There is no free month on hosting, and changes to your content are not included. WordPress, PHP and sites with a database need more than this: ask us about something bigger.